Shipwire helps online merchants grow their business by removing the hassle of shipping and storage. We are a well-funded Silicon Valley/Los Angeles startup on the lookout for new talent. Please submit your resume to us, under the proper category below.
Director of Strategic Business Analytics
Location: Palo Alto, CA
Company Description:
Shipwire provides growing e-tailers with e-commerce order fulfillment services powered by a global warehouse network and its Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping, so merchants can focus on growth. With warehouses in Los Angeles, Reno, Chicago, Toronto, Vancouver and the UK, Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month, and enable merchants to locate inventory in all warehouses, with no contract commitments. Shipwire is the only warehouse logistics service that instantly integrates with shopping carts and inventory management systems.
Job Description
We are currently seeking an experienced business and analytics leader to join the team as a Director.
Your responsibilities will include:
Operations management – Support global logistics and fulfillment operations. This includes negotiating with our warehouses and shipping companies, creating and maintaining processes for measuring vendor efficiency, and monitoring costs versus revenues. Work with engineering to add new features to support cost management. Create, maintain and report on warehouse performance metrics. Track inventory across all warehouses in the network.
Pricing management – Work with product management to manage customer pricing.
Business analysis - Integrate data and analytics into financial accounting, reporting, budgeting, and forecasting. Use superb analytics and business judgment to identify, prioritize, structure and solve complex business problems. Drive to actionable insights and recommendations; communicate them to senior management. Provide hands-on guidance and (when required) personally perform deep-dives using analytical tools on very large, complex, multi-dimensional datasets. Ensure rigorous quality control over data, analyses and metrics, and organizational clarity and alignment for key business metrics. Manage multiple analytical projects at a time in a fast-paced, intense, results-oriented environment. Collaborate with various Shipwire teams to maximize the value Shipwire extracts from data and analytics. Build and manage a team of motivated, team-oriented, top-caliber analysts.
Skills
General requirements
- World-class analytics, problem-solving, data and analytical capabilities
- Keen business judgment, focus, ability to see the “big picture” and to prioritize
- Great influence, partnering, and collaboration skills
- Experience working in matrixed environments and/or leading cross-functional teams a strong plus
- Excellent communication skills and strong executive presence, including ability to tell a compelling “story” based on facts and data
- High energy, strong work ethic and results-orientation
- A passion for problem-solving, flexibility, comfort with ambiguity, creativity, and hunger to constantly ask “why?”
- People-management experience and well-honed ability to inspire and lead
- Knowledge of logistics (e.g., warehouse management, shipping)
Technical requirements
- Expert use of Excel, Powerpoint and SQL required; use of other data and analytical tools a plus
- Experience analyzing large, complex, multi-dimensional data sets
- Knowledge of statistics (e.g., multivariate statistics, predictive modeling, controlled test design) a strong plus
Education / work experience requirements
- MBA degree (or equivalent) from a top-tier business school
- Minimum 8 years of relevant work experience in Finance, and GAAP compliance
- Experience working at a top-tier Management Consulting firm a strong plus
- Experience working in retail a strong plus
- Highest demonstrated performance at all professional and educational career stages expected
Contact: jobs.243@shipwire.com
Keywords (don’t read into this if you’re a candidate, we’re just trying to get our posting found by job searchers):
3PL, customs broker, freight forward, third party logistics, warehouse, ecommerce, software, office manager, project coordinator, shipping expert, parcel, packaging, assistant, small business service, SaaS, customer support, support manager, office coordinator, controller, finance, military, army, navy, air force, marines, procurement, comptroller, senior, industrial, engineer, manager, director, vp, vice president
Location: Palo Alto, CA
Company Description:
Shipwire provides growing e-tailers with e-commerce order fulfillment services powered by a global warehouse network and its Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping, so merchants can focus on growth. With warehouses in Los Angeles, Reno, Chicago, Toronto, Vancouver and the UK, Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month, and enable merchants to locate inventory in all warehouses, with no contract commitments. Shipwire is the only warehouse logistics service that instantly integrates with shopping carts and inventory management systems.
Job Description:
We are looking for a sales executive with demonstrated experience building a Salesforce-centric, data driven sales team, in a compressed time frame. We are looking for expertise with long lead time, long duration SaaS products. The ideal candidate can show examples of taking complex pricing, transforming it into saleable pricing packages, building sales forecasts for these packages, staffing and training inbound and outbound teams for these packages, and ultimately beating forecasts.
Experience:
- Excellent leadership, team building and communication skills. Experience in strategic planning and execution. Knowledge of contracting, negotiating, and change management.
- Exceptional written and verbal communication and interpersonal skills. Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings.
- Proven track record of motivating and managing indirect & direct sales teams to over achievement. Knowledge of structuring sales quota goals and revenue expectations.
- Proven ability to drive strategic sales initiatives and tactical activities for startups and large organizations. Extensive multi-channel sales management experience (Direct, OEM and Channel Sales), especially for SaaS companies. Experience in planning sales strategies, and promotional campaigns.
- Experience driving customer score cards and sales/support metrics. Proven ability to manage cross-functional teams, to optimize the sales and support lifecycle, and increase the scope of support to become a standalone profit center.
- Consistent, goal-exceeding performance throughout career selling contracts to Fortune 5000 companies. Adept at developing and leveraging executive-level business relationships.
- Educational requirements ideally include a technical degree (engineering, math, science) and/or a business degree. MBA a plus.
- Domain experience with small businesses, e-commerce and/or logistics a big plus.
NO RELOCATION
Compensation is based on earnings history and experience.
Please respond only if you meet the requirements for this position.
Local candidates only, no relocation (Palo Alto, CA).
Contact: jobs.393@shipwire.com
Location: Palo Alto, CA
Company Description:
Shipwire provides growing e-tailers with e-commerce order fulfillment services powered by a global warehouse network and its Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping, so merchants can focus on growth. With warehouses in Los Angeles, Reno, Chicago, Toronto, Vancouver and the UK, Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month, and enable merchants to locate inventory in all warehouses, with no contract commitments. Shipwire is the only warehouse logistics service that instantly integrates with shopping carts and inventory management systems.
Job Description
We are looking for an exceptional lead designer with the ability to build a great user experience, online. The ideal candidate will have a passion for making the complicated easy, and get excited about empowering Small & Medium-sized Businesses with simple, yet powerful, software that makes it easy for them to manage their shipping and order fulfillment online.
Qualifications:
- 5+ years experience designing applications/systems
- A phenomenal portfolio that demonstrates that less is more
- Effective communicator, and highly organized
- A strong understanding of web standards and best practices, along with gotchas
- Experience working with product managers and developers on collaborative solutions to UI problems
- Experience with data design beyond textual and photographic content
- Develop sketches, concept visualizations, storyboards, mock-ups, prototypes, specifications, and ultimately workflows for flawless user interfaces
- Assist marketing and product management to develop marketing deliverables and drive brand direction.
- BS/BFA any discipline
Bonus
- Experience with A/B and multi-variant testing methods
- Knowledge of the SMB space
Contact: jobs.611@shipwire.com
Keywords (don’t read into this if you’re a candidate, we’re just trying to get our posting found by job searchers):
3PL, customs broker, freight forward, third party logistics, warehouse, ecommerce, software, office manager, project coordinator, shipping expert, parcel, packaging, assistant, small business service, SaaS, customer support, support manager, office coordinator, controller, finance, military, army, navy, air force, marines, procurement, comptroller, senior, product, engineer, manager, director, vp, vice president
Location: Palo Alto, CA
Shipwire is looking for a versatile, motivated, and organized engineer to help us on our mission to take the hassle out of shipping for online businesses everywhere.
What We Do
Simply put, Shipwire gives small businesses the logistical resources of big businesses. We have built a unique platform that brings together international retailers, warehouses, suppliers, and shippers, and puts this hub at our customers’ disposal. Our customers exploit our worldwide network of distribution centers without having to rent a single warehouse or staff a shipping department. On-demand warehouse scaling means our customers are growing frugally yet fearlessly.
Businesses from around the world depend on Shipwire to do business around the world.
We’re fortunate to be growing very quickly and we’ve got lots to do. We’re looking for another superstar engineer to join our core team and help us get things done.
Ideal Candidate
You’re an engineer who has cut his or her teeth in distributed Linux systems and who has tackled the challenges that come along with building, deploying and operating large sites that cannot fail.
Ideally you’ve had exposure to a variety of high- and low-level tools and technologies, with recent deep experience in object-oriented PHP5 running on top of a replicated, transactional MySQL environment. And while you needn’t be a Linux kernel wizard, you should have a pretty solid mastery and be able to work magic with the command line when you need to.
How You’ll Help
You’ll make an impact by helping us extend our core platform in reach, features, and intelligence. Depending on your particular mix of skills and interest, we have needs and roles available in:
- Web application development
- Platform services and integration
- Business process and workflow tools
- Data analysis and reporting
- Real-time optimization and heuristics
- Release engineering and site operations
Is Shipwire right for you?
Here are some of the values that we think have made our team successful:
- Writing code that Simply Just Works
- Not being content with code just because it works
- Thinking big
- Planning big
- Planning for the worst case
- Keeping it simple as long as possible
- Keeping it fun
- Iteration
- Intellectual curiosity
- Persistence
- Customer commitment
- Team commitment
- Team input
- Candor
- Respect
- A desire to leave everything a little better than we find it
If these are your values, and you’ve got the resume and credentials to back them up, we’d like to hear from you. We’d like to tell you more about what we’re doing.
Contact Us
Interested parties, please reply with a cover letter and resume. Tell us about something you’ve built that you’re proud of.
Contact: jobs.92@shipwire.com
Location: Palo Alto, CA
Company Description:
Shipwire provides growing e-tailers with e-commerce order fulfillment services powered by a global warehouse network and its Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping, so merchants can focus on growth. With warehouses in Los Angeles, Reno, Chicago, Toronto, Vancouver and the UK, Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month, and enable merchants to locate inventory in all warehouses, with no contract commitments. Shipwire is the only warehouse logistics service that instantly integrates with shopping carts and inventory management systems.
Domain: Experience with small businesses, e-commerce and/or logistics a big plus.
Job Description:
We are looking for a customer relationship professional to evoke confidence in Shipwire, and remove all technical objections in the pre- and post-sales cycle. This position will be expected to:
- Help merchants connect their online store to Shipwire
- Assist merchants with establishing and setting up their Shipwire account
- Verify and submit bugs to engineering
- Work closely with operations to diagnose and resolve inventory issues
Required Skills/Experience:
- 3-5+ years experience using online services, such as eBay, PayPal, shopping carts, Google AdWords and/or Facebook.
- Fearless ability to dig into a problem and figure out solutions.
- Thorough understanding of an online store.
- Communication and relationship skills suitable to inside sales and support.
- Proficient with Excel and Salesforce.
- Experience with XML and PHP a big plus.
Contact: jobs.192@shipwire.com
Operations Project Manager
–Do you know about ecommerce, warehousing, logistics, procurement or project management?
–Maybe you are you recently out of the military and were in logistics and procurement?
–Are you ready to join a startup environement (with real revenues)?
Read on….
Location: Los Angeles or Palo Alto, CA
Company Description:
Shipwire provides businesses with ecommerce order fulfillment services, powered by a global warehouse network and the Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping so merchants can focus on growth. With warehouses in Los Angeles, Nevada, Chicago, Toronto, Vancouver and the UK. Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month and enable merchants to locate inventory in all warehouses with no contract commitments.
Shipwire is a well-funded Silicon Valley/Los Angeles startup that is changing the shipping and storage game for growing businesses.
Job Description:
This is a unique position for somebody with a warehouse, shipping and logistics background to participate in a software startup.
Shipwire has an opening for an experienced self-starter who is enthusiastic and motivated. This candidate will provide logistics coordination and general office administration support to our growing team of professionals. The position will require the candidate to be involved in all aspects of the operation. This is a great opportunity for someone to grow with the Company and obtain international business exposure.
The ideal candidate will be comfortable balancing a variety of job responsibilities in a fast-paced, friendly and team-oriented atmosphere. The candidate must take initiative and follow-through on assignments. This is an opportunity for a well organized, detail oriented, effective, assertive, and self-motivated individual, who will learn and take on a variety of job tasks at a high pace.
Responsibilities:
• Support global logistics and fulfillment operations
• Create, maintain and report on fulfillment centers’ performance metrics
• Schedule and track shipments
• This position will include some domestic and international travel
• Ability and willingness to work variable hours as required (We are a software/logistics startup. This is a salary position and not hourly.)
• Organize commercial documents
• Communicate with our nation-wide and international network of warehouses
• Communicate with freight forwarders and shipping companies.
• Track inventory across all warehouses in the network
• General office administration
Hiring Criteria:
• Minimum 3 to 5 years of relevant work experience (Military procurement or logistics background very relevant)
• Experience and knowledge working with domestic and international small package carriers (FedEx, UPS, USPS, Canada Post, Royal Mail, Deutsche Post), air/ocean freight forwarding companies
• Experience and basic knowledge of US Customs documentation requirements and clearance
• Valid drivers license
• Excellent PC skills using Outlook, Word, Excel, PowerPoint, Photoshop.
• Articulate in both written and verbal communications of the English language required; Chinese language highly desirable
• Extremely reliable, detailed oriented and personable
• Able to take initiative, prioritize and complete several tasks at the same time
• Motivated, organized and responsive
• Sense of humor!
Compensation/Benefits:
• Performance will be rewarded
• Compensation will depend on experience
• Medical/dental benefits, vacation and other great motivational “startup” benefits
• Exciting startup environment and great people to work with
NO RELOCATION
Please respond only if you meet the requirements for this position.
Local candidates only, no relocation (Los Angeles or Palo Alto, CA).
Contact: jobs.17@shipwire.com
Keywords (don’t read into this if your a candidate, we’re just trying to get our posting found by job searchers):
3PL, customs broker, freight forward, third party logistics, warehouse, ecommerce, software, office manager, project coordinator, shipping expert, parcel, packaging, assistant, small business service, SaaS, customer support, support manager, office coordinator, project manager, event coordinator, product management, military, army, navy, air force, marines, procurement, admin assistant, personal assistant, event coordinator
Location: Palo Alto, CA
Company Description:
Shipwire provides growing e-tailers with e-commerce order fulfillment services powered by a global warehouse network and its Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping, so merchants can focus on growth. With warehouses in Los Angeles, Reno, Chicago, Toronto, Vancouver and the UK, Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month, and enable merchants to locate inventory in all warehouses, with no contract commitments. Shipwire is the only warehouse logistics service that instantly integrates with shopping carts and inventory management systems.
Domain: Experience with small businesses, e-commerce and/or logistics a big plus.
Job Description:
We are looking for sales professionals to be responsible for closing new business from potential customers. With a base salary and a variable compensation based on actual commissions, you will be responsible for sales quota attainment through the development and closure of leads. You will aggressively follow-up on all leads generated by marketing programs. You will also initiate cold calling into lead lists to uncover new business opportunities. Additionally, you will work with a sales & support organization during the selling process.
This position will be expected to perform articulate, professional, and knowledgeable outbound sales calls, telemarketing calls and electronic communication to customers and prospects in order to acquire new business:
- Conduct thorough follow-up on leads/lists generated by marketing programs.
- Conduct research to identify companies to target for cold calls.
- Maintain close relationship with sales organization to increase chance of closure.
- Obtain thorough knowledge of company’s product solutions, case studies, and business value to identify and drive qualified leads and close business.
- Achieve or exceed all monthly and quarterly sales quotas.
- Call previously acquired customers to identify new opportunities and ensure customer satisfaction.
- Record all communication, sales and lead qualification activity into Salesforce.com CRM system.
Required Skills/Experience:
- 3-5+ years of telesales experience in a high-tech, business-to-business environment with outbound cold calling and order closure.
- Proven track record of meeting and exceeding sales objectives.
- Excellent interpersonal and communication (oral & written) skills.
- Excellent knowledge of telemarketing best practices and proven qualification skills via phone.
- Proven comfort and skill to navigate through all levels of an organization, and dig into a customer’s business to help them improve their operations.
- 3-5+ years experience using online services, such as eBay, PayPal, shopping carts, Google AdWords and/or Facebook.
- Thorough understanding of an online store.
NO RELOCATION
Compensation is based on earnings history and experience.
Please respond only if you meet the requirements for this position.
Local candidates only, no relocation (Palo Alto, CA).
Contact: jobs.192@shipwire.com
Customer Support Representative – Small Business Applications
Location: Palo Alto, CA
more info: http://www.shipwire.com
Company Description:
Shipwire provides growing e-tailers with e-commerce order fulfillment services powered by a global warehouse network and its Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping, so merchants can focus on growth. With warehouses in Los Angeles, Reno, Chicago, Toronto, Vancouver and the UK, Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month, and enable merchants to locate inventory in all warehouses, with no contract commitments. Shipwire is the only warehouse logistics service that instantly integrates with shopping carts and inventory management systems.
Do you know about 1 or more of the following?
- E-commerce: do you currently sell products online with your own webstore (or manage a webstore for somebody else)
- basic knowledge of PHP or HTML code
- Ex-military with logistics background
- supply chain experience
- shipping, freight
- web hosting
- warehouse management tools
- Importing or Exporting
- Retail (even just a sales associate)
- logistics
- how to use Small business online retail tools like eBay, Amazon, quickbooks, Google adwords, ecommerce web stores, paypal, etc
- Other experience that tell us you can talk to a customer and make them feel good about being our customer.
- Salesforce, SugarCRM or other CRM tools
If you feel you know about some of these, send us your resume. PLEASE highlight what you can do in the e-mail with your resume. Don’t make us dig it out of your resume, we will likely miss it.
Job Description:
We are looking for a support professional to be responsible for account management to work with existing customers and help our sales team with pre-sales support questions. We provide training, a great work environment a competitive salary with benefits and bonuses.
This position will be expected to perform articulate, professional, and knowledgeable cusotmer support and advocacy. Like all support some sales will be expected.
- Followup on support cases.
- Conduct research into cases and customer needs.
- Maintain close relationship with sales organization to increase chance of closure.
- Obtain thorough knowledge of company’s product solutions, case studies, and business value to help raise awareness with customers
- Call previously acquired customers to identify new opportunities and ensure customer satisfaction.
- Record all communication, sales and lead qualification activity into Salesforce.com CRM system.
Other Skills you should make us aware of in a cover letter:
- 1-5+ years of telesales experience in a high-tech, business-to-business environment with outbound cold calling and order closure.
- 1-5 year experience with a customer support team
- Proven track record of meeting and exceeding objectives.
- Excellent interpersonal and communication (oral & written) skills.
- Excellent knowledge of telemarketing best practices and proven qualification skills via phone.
- Proven comfort and skill to navigate through all levels of an organization, and dig into a customer’s business to help them improve their operations.
- 3-5+ years experience using online services, such as eBay, PayPal, shopping carts, Google AdWords and/or Facebook.
- Thorough understanding of an online store.
NO RELOCATION
Compensation: $35-70,000 base salary + Bonus. Compensation is based on earnings history and experience.
Local candidates only, no relocation (Palo Alto, CA).
TO APPLY – Send resume and cover letter to: jobs.27 (at) shipwire (dot) com
Executive Administrative Assistant
Location: Palo Alto, CA
Company Description:
Shipwire provides growing e-tailers with e-commerce order fulfillment services powered by a global warehouse network and its Store-Sell-Ship™ platform. Shipwire eliminates the hassle of storage and shipping, so merchants can focus on growth. With warehouses in Los Angeles, Reno, Chicago, Toronto, Vancouver and the UK, Shipwire allows merchants to drastically reduce shipping costs by locating inventory closer to buyers. Usage-based plans start at just $29/month, and enable merchants to locate inventory in all warehouses, with no contract commitments. Shipwire is the only warehouse logistics service that instantly integrates with shopping carts and inventory management systems.
Job Description
We are looking for a professional individual to complete complex and non-routine administrative activities, as well as providing full administrative support, for the CEO and his direct reports as needed. This individual will create and coordinate correspondences, memoranda, various organization-related reports and documents, and meeting minutes; prioritize and manage daily and long-term schedules.
The essential duties and responsibilities, shown below, will vary accordingly based on assignment and are not inclusive of all responsibilities.
- Create and coordinate correspondences, memoranda, various organization-related reports and documents, and meeting minutes as needed
- Manage, monitor and direct mail, incoming phone inquires and phone messages, e-mail, and other business activities. Contact internal and external parties to follow-up and/or gain additional information as required.
- Organize business meetings and travel itineraries, including transportation and hotel arrangements.
- Assist with the preparation of various documents and reports for presentations.
- Oversee and act as a lead administrative assistant in the day-to-day operations of human resources.
- Provide administrative support to CEO and direct report pertaining to phone and internet-based research projects, data entry, expense reports, etc.
- Contribute to special projects as assigned.
Successful candidate will possess the following knowledge, skills and abilities
- Communicate clearly and concisely, both orally and in writing
- Excellent interpersonal, planning and organizational skills
- Ability to multitask in a fast paced environment and act with a sense of urgency
- Superior problem solving skills – must be resourceful and creative with solutions
- Requires excellent analytical ability and attention to detail.
- Strong project management skills and ability to handle multiple tasks.
- Ability to interact comfortably with the organization’s senior management.
- Must be personable and extremely professional with an ability to handle highly confidential information.
- Must have an executive level maturity and presence.
Qualifications
- Strong computer skills, including web-based applications, Windows-based applications, and all Microsoft Office applications (Word, PowerPoint, Excel).
- Bachelor’s Degree
- Minimum of 5 years administrative experience in a fast-paced corporate environment.
- Minimum of 2 years of the above must be supporting senior level managers/executives
Contact: jobs.243@shipwire.com
Keywords (don’t read into this if you’re a candidate, we’re just trying to get our posting found by job searchers):
3PL, customs broker, freight forward, third party logistics, warehouse, ecommerce, software, office manager, project coordinator, shipping expert, parcel, packaging, assistant, small business service, SaaS, customer support, support manager, office coordinator, controller, finance, military, army, navy, air force, marines, senior, product, engineer, manager, director, vp, vice president, secretarial, secretary, admin, administrative assistant, executive