Shipwire is conducting a series of online webinars for new users and merchants interested in learning how to configure your Shipwire account.
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Shipwire offers merchants order fulfillment and international warehousing through the Store-Sell-Ship(tm) platform. We have broken down the entire fulfillment process to help merchants “Store” inventory in the warehouses,”Sell” the products and automate the fulfillment from common shopping carts and payment systems and “Ship” out of warehouses in the U.S., Canada and the U.K.

We know that users want to be able to quickly find relevant information when they needed it with minimal hunting. We recently modified our support interfaces to make it much easier to find information, build a library of helpful articles and make it easy to find order and shipping history when you need it. The new Help Center can be found by logging into Shipwire and clicking “Help” in the top right corner. New features include:

• Easier navigation
• Search box for common terms. You can also paste an order ID and search on it.
• Quick auto-populate search feature helps you find information fast.
• Bookmark “favorite” help articles to make them easy to find in the future.
• Submit a support ticket and view previous open and closed support tickets.

Let us know what you think by commenting on this blog post.
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Shipwire has released a lot of new features to merchants in the past 30 days.

Shipping Optimization
Shipwire is thrilled to release the Merchant Package Service. This is a button you select in your account telling Shipwire to show and then ship the cheapest shipping method available. There are some advanced options that you can configure to review, hold orders, see other shipping options and do thing like apply insurance and tracking methods.

One button simple so you can rest assured you are getting maximum savings.

Shipwire’s UK launch is attracting the right type of attention

With the low dollar and high European demand, the UK warehouse launch is proving timely. The UK warehouse is now included with all accounts. Just click “send to warehouse” address. Check out the news page. We put together a UK warehouse resource page for merchants interested in expanding into Europe.

(Keep Reading there is a lot more) Read more

The Shipwire engineering, operations and development staff have been incredibly busy over the past couple months releasing new warehouse management, inventory management and order fulfillment features and service offerings.

There has been so many new features released in the past few weeks that I’m having trouble keeping up to date blogging all the details and uploading screenshots. Rather than cry about it, I’m going to celebrate it with a long blog post with lots of new features. If your interested in seeing it all and playing with the system functionality please create an account or free trial (no credit card, only an e-mail address). Read more

By popular request Shipwire now allows merchants to choose what Shipwire warehouse they would like to test as part of the Shipwire Free Trial. Read more

If you are looking for an alternative to a credit card or bank wire to fund your Shipwire account, PayPal® is an alternative. Shipwire will pass along PayPal usage fees to Merchants that use PayPal to fund their Shipwire accounts. For many international merchants this can represent a substancial savings on the convenience of using PayPal. Read more