No setup, handling, storage or receiving fees

Pay a simple monthly fee, plus standard shipping rates. No additional fees for handling, packaging, storage or receiving.

No minimums or contract

There is never a minimum spending commitment when you sign up for Shipwire. No minimum contract requirements or other ‘lock-in’ rules apply. There is a monthly fee for all accounts. Beyond that, you have complete control over how long you participate in Shipwire, and you control the maximum you want to spend per item.

Pay with credit card, PayPal, or directly from your bank account

Shipwire accepts payment by credit card, PayPal, as well as direct transfers from your bank account. Note that credit card is limited to monthly plans up to $300 a month.

You pay for your shipping prior to accruing costs (prepay).

Prepay allows you to pay in advance of receiving any activity. As you accrue shipping charges, we deduct the cost from your prepaid balance. We will receive new merchandise, and ship your orders, as long as there are adequate funds in your account, so be sure to regularly check your account balance. To help you keep your account balance up-to-date, we’ll email you when your funds run low.

Pricing Plans

All Shipwire pricing plans are listed on the website. Plans can also be customized to meet your needs. There is no pro-rating or partial months. If you outgrow your current plan in the middle of a month, and choose to upgrade, we simply rebill you for the current month, as though you had the higher plan. We do not double bill you; we simply bill you the difference between the plan you already paid for, and the plan you really need.

Here is a typical example:

Day	Trigger	Plan	Fee	Billing
	You signup	TBD	None	None
	You send us 1 ft3 of merchandise	TBD	None	None
1	You have us ship 2 items	Starter	$29.95 monthly billing + standard shipping fees	Credit card charged
15	You send us 60 ft3 of merchandise	Upgraded to Plus	$79.95 retroactive to Day 1	Credit card charged
25	You have us ship 50 items	Upgraded to Premium	$159.95 retroactive to Day 1 + standard shipping	Credit card charged
31	Monthly anniversary	Premium	$159.95 monthly billing	Credit card charged

Downgrading your plan

You can downgrade anytime. This will not effect your current monthly period. On your next monthly anniversary, you will be billed the lower plan price. Note that you must have sufficiently low inventory storage and SKUs, for the lower plan to apply.

Included items shipped per month

Each Shipwire plan has an included number of items that can be shipped in a month. For example, the Starter plan includes all packaging and handling for up to 8 items shipped per month. This how we calculate 8 items:

• 8 pre-sealed, shippable boxes, or
• 1 box where we “pick and pack” eight items into our own box, or
• 4 boxes where we “pick and pack” two items each, etc.

To maximize your plan, we recommend you send us merchandise is pre-sealed, shippable boxes.

Included storage

Each Shipwire plan has an included amount of storage that can be used in a month. For example, the Starter plan includes up to 16 cubic feet of storage space. Remember, we include all packaging when we calculate storage space.

Rules of thumb

• A pallet is typically 4′ x 4′ x 4′, or 64 cubic feet.
• A 20′ container typically carries 24 pallets.

Included number of SKUs

Each Shipwire plan has an included number of SKUs that can be handled in a month. A SKU, or stock-keeping unit, is retail industry lingo for an individual product offered. If you sell a shirt in 3 sizes, then you need one SKU for each size.

Additional items

When you approach the peak of your plan, we recommend you upgrade to a larger plan. Upgrades are instant, and effective immediately. Alternately a $3.50 per item fee will apply.

How do I pay shipping fees?

We pay all your shipping fees as they occur. Each of these fees is then debited from your Shipwire account balance, within 24 hours. You must maintain a minimum balance to cover a small percentage of expected shipping fees for your inventory. The minimum balance is recalculated daily, based on your inventory the previous day.

Can I use my own shipping accounts?

No, in order to provide a complete service, with simple bundled pricing, Shipwire must ship everything on its own shipping accounts. This applies to parcel and freight shipping.

How do I cancel service?

You are free to discontinue our service at any time without penalty. Your account will remain available to you. You can easily restart service later. There are no cancellation or startup fees. Click the Contact Us link on the bottom of any Shipwire page, click the Payments & Billing option, and request cancellation of service.

Limitations:

• All inventory must be depleted prior to cancelling service.

• Shipping inventory to yourself is treated the same as shipping inventory to your customers. You must submit an order, and use one of our shipping services.

When do I start accruing costs?

You start accruing costs the day we receive your first inventory. At that time, you will need to enter billing information, and your subscription will automatically start.

In the case of a free trial, you start accruing costs the day you enter your first live order, in order to cover shipping fees. If after 30 days of us receiving your first inventory, you still have not shipped anything, your subscription will automatically start.