We’ve just released a number of improvements to Shipwire, most of these based on the feedback we have received from you. Two changes you might be especially interested in are detailed below:
Action-Oriented History - Your Account History now allows you to select one, or multiple items that need your attention, and to perform the necessary action right from there. For example, you can quickly view, inspect, and release items on Hold without ever leaving your Account History. (see attached image with details).
Simplified Shipping Preferences – We have streamlined our Shipping Preferences to clarify how these interact with Shipping Optimization. You will now notice that with Shipping Optimization ‘On’, the Preferences now clearly indicate that you can either ‘Hold’ shipments, or you can send these out by letting Shipwire find the best value carrier in the selected delivery class (e.g. 1 Day). If Shipping Optimization is off, you will have the option to specify ‘Hold’ or choose from available carriers for each delivery class (e.g. 1D).
We understand that some of you are looking for additional control when Shipping Optimization is on, especially for International shipments, and we wanted to convey that we are taking this feedback seriously and are planning additional improvements in this area.
Please continue to submit feedback so that we can continue to improve.
Posted by:
Nate Gilmore
Nate oversees our channel development and developer network, as well as our marketing and public relations. Previously, Nate was at Concentric, acquired by XO Communications, where he ran product management, sales and marketing. Over his six year career with Concentric, he developed dozens of new business channels, by initiating new products for small- and mid- size businesses, developing partner programs for those products, and working with web developers and systems integrators to provide ongoing support of those products. Nate has also held various legal positions in intellectual property and business law. He holds a B.A. in History, and a J.D., from Santa Clara University.
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