Shipwire released our receiving progress indicator a few months ago and the feedback was good. Merchants liked to see when products landed at the warehouse and when it would be available for shipping.
In that same vein, Shipwire has released a shipment progress indicator that tells our merchants when we received an order; how long it took to process the order and get the shipment out of the warehouse and the expected arrival date to the buyer. Details show the estimated transit time, shipping method and links to the tracking number.
This tool builds on existing customer “delight” tools to help Shipwire powered merchants communicate shipping progresses to customers and wholesalers.
Posted by:
Nate Gilmore
Nate oversees our channel development and developer network, as well as our marketing and public relations. Previously, Nate was at Concentric, acquired by XO Communications, where he ran product management, sales and marketing. Over his six year career with Concentric, he developed dozens of new business channels, by initiating new products for small- and mid- size businesses, developing partner programs for those products, and working with web developers and systems integrators to provide ongoing support of those products. Nate has also held various legal positions in intellectual property and business law. He holds a B.A. in History, and a J.D., from Santa Clara University.
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