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Forrester Research just posted a couple updated research reports that give the size of the e-commerce market for the U.S.A. and for Western Europe. TechCrunch actually posted more data and a couple graphs about it that you can’t find at Forrester .

Some of the more interesting thoughts by Forrester for the U.S. Market (Estimates exclude online sales of autos, travel, and prescription drugs):

  • E-commerce will keep growing at a 10 percent CAGR through 2014.
  • U.S. E-commerce will hit almost $250 billion in 2014 (up from $155 billion in 2009)
  • The best news is that in 2009 Forrester estimates that online retail sales were up 11 percent, compared to 2.5 percent for all retail sales.
  • e-commerce sales will represent 8 percent of all retail sales in the U.S. by 2014, up from 6 percent in 2009
  • In 2009, 154 million people in the U.S. bought something online, or 67 percent of the online population (4 percent more than in 2008)
  • Three product categories (computers, apparel, and consumer electronics) represented more than 44 percent of online sales($67.6 billion)  in 2009

When it comes to Western Europe, Forrester is thinking that it will grow a bit faster (11%) and go from $93 billion (68 billion Euros) in 2009 to $156 billion (114.5 billion Euros) in 2014.

Forrester had some HUGE numbers in another part of their forecast for “web-influenced” sales. Forrester thinks that $917B of retail sales last year were Web-influenced and that will grow to $1.4T worth of in-store sales by 2014. That is 42% of total retail sales going to 52%. I’m not particularly sure what the actual definition by Forrester is for “Web-influenced” or how they measured that particular number. I’m betting that Forrester is basically saying that “web influenced” buyers looked online before they bought the item from a physical location. Personally, I would have rather seen a number for a growing trend and something that Walmart has been particularly pushing “Buy Online and Pickup InStore”. I think that would have been a nice middle ground between E-commerce and the impossible to measure “Web-influenced”

Other thoughts on these Forrester numbers:

  • It would have been nice to see Q4 broken out from the rest. Not sure if that is in their report, which Shipwire has not yet bought.
  • International shipping is a large percentage of shipping. What that actually means is that the local purchasing behavior of say Western Europe is actually in the U.S. numbers. International shipping means the product likely wasn’t available in the local market so the buyer had to go overseas and deal with the hassles of international shipping. As services like Shipwire make it easy for small sellers to eliminate international shipping costs you can bet that international shipping will actually decrease as a Western European sale from a U.S. seller will actually be shipped from Western Europe.
  • It would be nice to see what % of e-commerce sales was impacted by shipping discounts like “Fast and Free Shipping”.

Here are all the links:

TechCrunch

Forrester USA E-commerce Forecast

Forrester Western Europe E-commerce Forecast

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Nate

Nate Gilmore

Nate oversees our channel development and developer network, as well as our marketing and public relations. Previously, Nate was at Concentric, acquired by XO Communications, where he ran product management, sales and marketing. Over his six year career with Concentric, he developed dozens of new business channels, by initiating new products for small- and mid- size businesses, developing partner programs for those products, and working with web developers and systems integrators to provide ongoing support of those products. Nate has also held various legal positions in intellectual property and business law. He holds a B.A. in History, and a J.D., from Santa Clara University.

Comments for blog

  1. 1. Shipwire Report Reveals Uptick in Small Business Overseas Growth « Mail Box Directory says:

    Wednesday, May 12, 2010 at 8:34 am

    [...] more likely to buy locally, than ask for a shipment from the U.S. According to Forrester Research, e-commerce in Western Europe is expected to grow at an 11% CAGR from $93 billion in 2009 to $156 billion in 2014. For merchants [...]

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