Tracking Services

Our Tracking Update API lets you get the current status of orders submitted to Shipwire. Information available from the Tracking Update API includes:

• The date an order shipped
• Carrier and tracking information
• Expected delivery date
• Breakdown of order costs (including shipping, handling, packaging, and insurance costs)
• Whether the order was returned and the condition in which it was returned
• Whether the order has been manually edited since being submitted

Integrating with the Tracking Update API can drastically reduce customer service inquiries about orders.

API Endpoints

Sandbox

https://api.beta.shipwire.com/exec/TrackingServices.php

Production

https://api.shipwire.com/exec/TrackingServices.php

Example Request

[gist id=3373912 file=shipwire-tracking-request-example.xml]

Example Response

[gist id=3373912 file=shipwire-tracking-response-example.xml]

Additional Resources Frequently Asked Questions Example: Tracking Update Request XML Example: Tracking Update Response XML

Test Form Submit a rate request on production, on sandbox XML Documentation DTD: TrackingUpdate DTD: TrackingUpdateResponse