Our Tracking Update API lets you get the current status of orders submitted to Shipwire.
Information available from the Tracking Update API includes:
- The date an order shipped
- Carrier and tracking information
- Expected delivery date
- Breakdown of order costs (including shipping, handling, packaging, and insurance costs)
- Whether the order was returned and the condition in which it was returned
- Whether the order has been manually edited since being submitted
Integrating with the Tracking Update API can drastically reduce customer service inquiries about orders.