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This guide shows you how to add and define products in your Shipwire account. We recommend that you also read the Shipwire product configuration best practices guide. If you plan on shipping in bulk, make sure to read the related guide about bulk shipping optimization.
 

On this page

• Adding units
• Adding units via spreadsheet upload
• Adding inner cartons
• Adding inner cartons via spreadsheet upload
• Adding master cartons
• Adding master cartons via spreadsheet upload

Download the Configuring Your Products guide

Our printable Configuring Your Products PDF guide will show you how to set up your product catalog. Learn the best practices and get a step-by-step guide for setting up units and cases.

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Adding units

Adding and configuring products can be in two different ways – manually, or by uploading a spreadsheet.

1. In your Shipwire account, click Store in the left navigation menu.
2. Click on Add Product.



3. Select the product type: Pick ‘n Pack, Lick ‘n Stick®, Insert, or Case.
4. Enter an appropriate SKU and description.
5. Fill out relevant product information, including country of origin and HTS code.
6. Confirm that all information entered is correct, and click Save.

Adding units via spreadsheet upload

If you prefer to enter your product via spreadsheet, you can do so by downloading our template, entering the product information and then uploading in one batch.

If you already have products defined in Shipwire and download a spreadsheet template, it will be automatically populated with the relevant information to save you time.

1. In your Shipwire account, click Store in the left navigation menu.
2. Click on Upload Spreadsheet.



3. Click on one of the download options to download the spreadsheet template in your preferred format (XLS, TSV, or CSV).
4. Read the instructions carefully. Fill out the appropriate fields. You will be required to fill out the same information about the product as above, such as dimensions, cost and retail value, country of origin and HTS code, and whether the product is perishable, dangerous, or fragile.
5. Once you have filled out and saved your spreadsheet, click on Choose file to select your saved spreadsheet and click Upload.

Adding inner cartons

As with adding units, there are two ways of adding inner cartons – manually or by uploading a spreadsheet. Before you create an inner carton definition, you must have already defined the individual unit that the inner carton will contain.

1. In your Shipwire account, click Store in the left navigation menu.
2. Click on Add Product.



3. Enter the product’s SKU (e.g.“BOTTLE-IC”) and description of the contents of the inner carton (e.g. “QTY 6 x BOTTLE”). You want to clearly define the quantity of units inside the inner carton.

   Note: Your inner carton should be entered and physically labeled with a different SKU than the unit SKU it contains.If your inner carton is already marked with a SKU, for example “6BTLS1 BOTTLE-CASE”, then enter “6BTLS1 BOTTLE-CASE” as your inner carton SKU.

   Units should also not be placed in multiple cases unless the cases contain only that item. For example, Product A should not be in both Case C and Case D.

4. Select the Case tab.
5. Enter the dimensions, weight, cost, and retail value of your inner carton. The cost and retail value will be auto-filled if they have already been defined for the individual unit the inner carton contains.
6. Under the Case Contents field, enter the unit SKU in the Add SKU field, and select the correct unit SKU from the drop-down.



7. In the QTY field, enter the number of units in the inner carton.
8. Confirm that all information entered is correct, and click Save.

Adding inner cartons via spreadsheet upload

If you prefer to enter your inner cartons via spreadsheet, you can do so by downloading one of our templates, entering the inner carton product information and then uploading in one batch.

When you upload a spreadsheet of inner cartons, they will automatically be defined as Pick ‘n Pack. You will need to edit this inner carton and build the case relationship. To do this, click on Case tab and under Case Contents, enter the unit SKU that is contained in the inner carton.

Before uploading your spreadsheet, ensure that the description field is clearly defining the quantity of units inside the inner carton (e.g. “QTY 6 x SKU BOTTLE”).
 

1. In your Shipwire account, click Store in the left navigation menu.
2. Click on Upload Spreadsheet.



3. Click on one of the download options to download the spreadsheet template.
4. Read the instructions carefully, and fill out the appropriate fields. You will be required to fill out the same information about the product as above, such as dimensions, cost and retail value, country of origin and HTS code, and whether the product is perishable, dangerous, or fragile.
5. Click on Choose file to select your saved spreadsheet and click Upload.



6. When the spreadsheet is uploaded, find the newly-defined case and click Edit.



7. Select Case as the product type.
8. Define the units contained in the case. Information about cost, dimensions, etc. will be auto-populated if it has already been defined.
9. Confirm that all information entered is correct, and click Save.

Adding master cartons

If your inner cartons are placed into a master carton then you will need to define this. The same rules apply to master carton SKUs as inner carton SKUs, but to define a master carton you must first be sure that you have an inner carton SKU defined.

1. In your Shipwire account, click Store in the left navigation menu.
2. Click on Add Product.



3. Enter the product’s SKU (e.g.“BOTTLE-MC”) and description of the contents of the master carton (e.g. “QTY 2 x BOTTLE-IC”). You want to clearly define the quantity of inner cartons inside the master carton.

   Note: Your master carton should be entered and physically labeled with a different SKU than the inner carton SKU it contains.

   If your master carton is already marked with a SKU, for example “6BTLS1 BOTTLE-MASTERCARTON”, then enter “6BTLS1 BOTTLE-MASTERCARTON” as your master carton SKU.

4. Select the Case tab.
5. Enter the dimensions, weight, cost, and retail value of your master carton. The cost and retail value will be auto-filled if they have already been defined for the individual inner carton the master carton contains.
6. Under the Case Contents field, enter the inner carton SKU in the Add SKU field, and select the correct inner carton SKU from the drop-down.




7. In the QTY field, enter the number of inner cartons in the master carton.
8. Confirm that all information entered is correct, and click Save.

Adding master cartons via spreadsheet upload

If you prefer to enter your master cartons via spreadsheet, you can do so by downloading one of our templates, entering the master carton product information and then uploading in one batch.

When you upload a spreadsheet of master cartons, they will automatically be defined as Pick ‘n Pack. You will need to edit this master carton and build the case relationship. To do this, click on Case tab and under Case Contents, enter the inner carton SKU that is contained in the master carton.

Before uploading your spreadsheet, ensure that the description field is clearly defining the quantity of units inside the inner carton (e.g. “QTY 2 x SKU BOTTLE-IC”).

1. In your Shipwire account, click Store in the left navigation menu.
2. Click on Upload Spreadsheet.



3. Click on one of the download options to download the spreadsheet template.
4. Read the instructions carefully, and fill out the appropriate fields. You will be required to fill out the same information about the product as above, such as dimensions, cost and retail value, country of origin and HTS code, and whether the product is perishable, dangerous, or fragile.
5. Click on Choose file to select your saved spreadsheet and click Upload.



6. When the spreadsheet is uploaded, find the newly-defined case and click Edit.



7. Select Case as the product type
8. Define the units contained in the case. Information about cost, dimensions, etc. will be auto-populated if it has already been defined.
9. Confirm that all information entered is correct, and click Save.