Inbound Insurance
It should be stating the obvious, but inbound insurance is a must for shipping merchandise to Shipwire. Please always pay the extra few dollars to insure the merchandise you send us. All carriers offer insurance. If yours doesn’t, we recommend finding a different carrier.
In the event of a receiving discrepancy
When you send us merchandise, we insist you notify us of exact SKUs and quantities. Then when we receive the new merchandise, we spot check the SKUs and quantities. This is part of our checks and balances.
If there is a discrepancy between what is expected, and what is actually received, you will need to file a claim with the shipper.