We're Here To Help

Welcome to Shipwire

Thank you for joining Shipwire. We look forward to helping you get the most out of the service, and get up to speed as quickly as possible.

Please see our step-by-step checklist to getting the most out of your Shipwire account.

Getting Started

  • We try to make it as simple as Store-Sell-Ship™
    • Describe your products and their dimensions in the product wizard (Store->Add Products).
    • Select “Send to Shipwire” and tell us what will arrive at the warehouse (Store->Send to Shipwire).
    • Connect your “Sell” tools e.g. Your Shopping Cart, PayPal, etc. (Sell)
    • Feel free to schedule back-orders that will automatically ship once your products arrive at the warehouse (use Ship->Ship from Warehouse for manual entry)
  • If you get stuck, consider the following:
    • Use the search interface inside the Shipwire Application (top-right of the application, or from Help) to quickly get answers (e.g. “How to send merchandise”).
    • Webinars are Free. Check the calendar for the next time or watch one from the archive.
    • Quickstart provides a handy checklist of things to consider while setting up your Store-Sell-Ship™ account.
    • See other available training resources, also available from Help.

Connect Your Store

  • Shipwire is compatible with most popular Web stores and e-commerce tools.
  • Shipwire offers connection wizards for popular e-commerce tools. Just log in, go to “Sell” on the left and install the application that you want to use.
  • Are you the technical type? If you don’t find your desired e-commerce solution on our list, we offer Fulfillment Web Services so you can customize your connection to Shipwire.

Can We Help?

Stay in Touch:

Thank you for the opportunity to help you grow your business in the U.S., Canada and Europe. We look forward to working with you, The Team at Shipwire

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