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Case Study API Case Study: Zoovy

Shipwire has built an API that is powerful and extremely easy to integrate. They understand that being a Zoovy partner means that the needs of the customer come first and that timely accurate information and support is a requirement. Sometimes transactions can go wrong and it’s how you respond that is important. I can count on Shipwire to own the issue through resolution and ensure seller satisfaction.

— Brian Horakh, CEO Zoovy.com

Zoovy has pioneered a new e-commerce business model called “success driven e-commerce” where sellers only pay for Zoovy software and services when sales occur. If you don’t sell you don’t pay.

Zoovy relies on partners to extend their core e-commerce functionality. Uniquely, Zoovy doesn’t like to partner with multiple providers of the same functionality as it fragments focus and transactional volume.

“We asked our customers which outsourced shipping service they wanted Zoovy to work with, and they responded that Shipwire was their choice globally. During the Zoovy review, Shipwire scored high marks for features, technology and support. We share a similar success-driven business model that ensures customer success is always at the forefront of the relationship.” Brian Horakh, CEO, Zoovy.

Zoovy has been integrated to Shipwire core fulfillment, tracking and inventory API’s since 2008. In 2010 Zoovy expanded their integration to Shipwire real-time shipping rate API.

“Shipwire has built an API that is powerful and extremely easy to integrate. They understand that being a Zoovy partner means that the needs of the customer come first and that timely accurate information and support is a requirement. Sometimes transactions can go wrong and it’s how you respond that is important. I can count on Shipwire to own the issue through resolution and ensure seller satisfaction.”

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