Crafts software e-retailer finds a better way to ship to overseas customers
ThoughtFish Media makes and sells software online that customers in 77 countries use to design things like mosaic tile murals for their bathrooms and beadwork for customized purses. Business is booming, says owner Andrew Simmons, but only since it found the right shipping and warehousing provider to smooth out fulfillment hassles that had made overseas delivery hardly worth the effort… As orders come into ThoughtFishMedia.com, they’re transmitted to Shipwire’s warehouse management system, which includes a shipping module that automatically chooses the best parcel carrier and route to expedite delivery at the lowest cost, Simmons says… Now, even though most of his sales are to overseas customers, Simmons says he rarely if ever deals with shipping problems or chargebacks. Read more. | PDF version.