April 16, 2013
If you’re a retailer or even just selling items on eBay or Etsy, it seems like customers expect and even demand free shipping. EBay, for example, even encourages its sellers to offer free shipping as a way to grow their business.
Now that Dec. 17 has been dubbed ”Free Shipping Day,” when thousands of last-minute shoppers fill out their holiday gift lists, it’s an issue that’s just about impossible to avoid.
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Outsourced Ecommerce, November 17, 2012
“As a follow up to the review we did of Shipwire a little while back, I sent them a list of 10 questions and asked them to reply. My questions were sent on to Dimitri Onistsuk who is in charge of marketing at Shipwire. He provided some great insight into their service and I really appreciate him taking the time to answer my questions. My questions and his answers are below. If you aren’t familiar with their service, check them out at Shipwire Order Fulfillment.”
—GiantRobo, Outsourced Ecommerce
Question 1
I recently wrote a review of your service on my Ecommerce blog, you can read it here. When I tweeted about it, you guys did a RT (thank you!) and also replied. You mentioned in your reply that you disagreed with a few things. Would you mind elaborating on what you think we got wrong or what we left out?
Answer
We just wanted to highlight that we’ve invested a lot in our technology and platform, rather than just our operations. Our platform leads the industry for making it easy for users to quickly get set up, and provides transparent reporting and tools to build a brand. We have a full suite of developer APIs that lead the industry. This is part of where our huge competitive advantage comes from. The powerful software that we’ve been working on since day one is at the core of everything we do and lets us help our customers sell their products just as much as our international fulfillment warehouse network.
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6 Tips for Outsourcing….Try before you buy, make sure it fits your business, seek transparent pricing. Make sure you outsource to the right company and then focus on your business.
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Grow your e-commerce business even on a tight budget. Focus on the core parts of growing their business — marketing, sales and product sourcing — while eliminating guesswork and employee overhead.
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The Toilet Paper Entrepreneur Blog, July 5, 2010
If you sell physical products, why would you want to store all your goods in your home or manage a small warehouse? Why hassle with stuffing boxes and walking to the post office? Outsourcing the pick, pack and shipping of your orders just makes sense. Outsourcing storage and fulfillment is especially valuable to businesses selling overseas: international shipping is expensive, prone to errors and customs problems. Instead, get an overseas warehouse on demand to store and ship those orders. Read more. | PDF version.
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Crain’s New York Business, May 12, 2010
The holy grail: A profitable side business that doesn’t take time away from their main career… This kind of gig isn’t easy to find. Ventures that fit the bill usually revolve around work that can be done outside of traditional business hours, or that can be automated using low-cost technologies or outsourced to low-cost providers… David Wurtz, a product manager at Google, runs a fast-growing online store called TopTVMounts, which sells hardware for mounting televisions. He uses a service called Shipwire to store inventory around the country and make local deliveries. “I put in three to four hours a week,” says Mr. Wurtz, who has two part-time employees. Read more. | PDF version.
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Internet Retailer, April 2010
Making it easy for customers to send their stuff back can rack up heavy costs in inventory management as well as shipping, but not doing so can leave e-retailers with a bad mark and fewer repeat customers, experts say. “Our research shows that companies committed to an easy returns process get high marks from consumers,”… retailers opt for outsourced returns management systems offered by companies such as … Shipwire Inc. … which offer a range of online returns processing and warehousing services… Seat Glovers also uses Shipwire’s warehouse facilities for receiving returned merchandise as well as for shipping initial orders, an option Blaiwes says has produced a good return on investment compared to when Seat Glovers operated its own warehouse… Read more. | PDF version.
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