Outsourced Ecommerce, November 17, 2012
“As a follow up to the review we did of Shipwire a little while back, I sent them a list of 10 questions and asked them to reply. My questions were sent on to Dimitri Onistsuk who is in charge of marketing at Shipwire. He provided some great insight into their service and I really appreciate him taking the time to answer my questions. My questions and his answers are below. If you aren’t familiar with their service, check them out at Shipwire Order Fulfillment.”
—GiantRobo, Outsourced Ecommerce
I recently wrote a review of your service on my Ecommerce blog, you can read it here. When I tweeted about it, you guys did a RT (thank you!) and also replied. You mentioned in your reply that you disagreed with a few things. Would you mind elaborating on what you think we got wrong or what we left out?
We just wanted to highlight that we’ve invested a lot in our technology and platform, rather than just our operations. Our platform leads the industry for making it easy for users to quickly get set up, and provides transparent reporting and tools to build a brand. We have a full suite of developer APIs that lead the industry. This is part of where our huge competitive advantage comes from. The powerful software that we’ve been working on since day one is at the core of everything we do and lets us help our customers sell their products just as much as our international fulfillment warehouse network.
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