FileMaker, October 2015
With the rise of e-commerce, more companies than ever before need to ship products to far corners of the globe, spurring demand for enterprise logistics experts such as Shipwire. A division of Ingram Micro, Shipwire is the leading provider of commerce and fulfillment solutions worldwide. Providing both direct-to-consumer and business-to-business solutions, Shipwire provides instant access to Ingram’s 122+ warehouses via more than 100 ecommerce connections, including Amazon, eBay and Shopify.
Being there for every customer requires fast, intuitive access to information. Rather than having customer-facing representatives undergo the time-consuming process of combing through a backend Salesforce CRM system, Shipwire integrated Salesforce with the FileMaker Platform. Today, a custom FileMaker solution ties into Salesforce to cull and analyze the most urgent data and present it via intuitive reports, charts and graphs.
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