Shipwire in the News

3 Keys to Exporting: Fulfillment, Language, Payment

Practical eCommerce, May 20, 2010

Global businesses understand that a localized approach to globalization helps fuel international sales… Even though you may be fulfilling international orders in a timely manner, the packages may be held up in customs or may disappear, either of which can result in poor seller ratings, charge-backs and the need to reship product… The breaking point for Andrew Simmons, founder of art and craft software provider ThoughtFish Media, was dramatic product losses… Simmons decided to work with Shipwire, which provides warehousing and fulfillment services. In Simmons’ case, he shipped inventory to Shipwire’s distribution centers outside of the U.S., and then fulfilled individual orders in those locales from those warehouses. Almost overnight the number of charge-backs decreased and packages started arriving at their destinations in a timely manner. Read more. | PDF version.

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