Product Guide Support Automation Guide
Learn how to delight customers while saving resources
Automation tools and a responsive software interface allow Shipwire merchants to reduce time spent managing support, all while providing customers with a complete brand experience.
Download the Shipwire Support Automation Guide to learn more about:
- In-app order management
- Order event and status tracking
- Quickly addressing common issues
- Product Guide
- 10 pages
- free
Read an excerpt
Introduction
Since Shipwire’s inception, our mission has been to provide merchants with a logistics platform that delivers a world-class customer delivery experience, while driving down overall logistics spend. Technology, and in particular software, has been especially helpful in addressing these competing needs.
Systems automation has allowed Shipwire to achieve real-time responsiveness, lower overall costs, and consistently deliver above Industry-standard performance. At the same, this automation paired with a responsive software interface has allowed Shipwire merchants to minimize the time they spend managing support – further reducing their total cost of ownership.
This guide will provide an overview of these support capabilities, and how these can save your organization valuable time.
Who is this intended for?
- Business Owners / General Managers
- Operations Managers
- Customer Support Managers
- Customer Support Personnel
- Product Guide
- 10 pages
- free
