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E-mail restrictions on Amazon orders

If you sell on Amazon and employ Shipwire’s E-mail Confirmation tool, please note that, in accordance with Amazon policy , e-mail confirmations will not be sent to your customers for these orders. However, Shipwire will continue to e-mail you directly, assuming you have requested this option.

Note that this behavior is specific only to orders sold on Amazon, and that orders sold through other channels will respect your delight email preferences unless otherwise noted.


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