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Set Up Automatic Operational Alerts

In addition to viewing a current status dashboard or historical incidents, you can opt to be automatically notified of live time incident information via email, SMS, or RSS feed.

To set up automatic alerts:

  1. Go to www.status.shipwire.com.
  2. From the home page, click the Subscribe to Updates tool.

    Subscribe
  3. This will display a dialog box offering the various subscribe to updates notification options (email, SMS, webhook, and Atom Feed or RSS Feed).

    subscribe box
  4. If you sign up for email or SMS notifications, you’ll be asked to choose which areas you want to receive alerts for. If you have already signed up for alerts, updating your preferences will not create a duplicate sign up.

 

To subscribe via email:

  1. Click Subscribe to Updates as described above.
  2. From the resulting Subscribe to Updates dialog box, click the email icon.

    Subscribe box
  3. Type in your Email Address and click the blue SUBSCRIBE VIA EMAIL tool.
  4. A confirmation will flash at the top of the resulting Shipwire internal Email Notifications page stating that “Your email is now subscribed to updates! Use the boxes below to specify which components you’re interested in.”

    Subscribed alert
  5. By pressing the + in front of each of the areas you can see the specific areas. Select any and all you would like to receive alerts about by checking the boxes next to each area.

    Alert Categories
  6. Click the UPDATE PREFERENCES button at the bottom of the page.
  7. You will see a confirmation flash by the top of the screen stating that your subscription prefereces have been updated.

    Confirmation
  8. You will also receive an email of your Notification Subscription Confirmation.

    Confirmation by email

 

To subscribe via SMS alerts

  1. Click Subscribe to Updates as described above.
  2. From the resulting Subscribe to Updates dialog box, click on the phone Subscribe via SMS icon.

    SMS subscription
  3. Type in the phone number and then click Subscribe via SMS. Similar to subscribe via email you will be asked to choose which areas to receive alerts for then click UPDATE PREFERENCES.
  4. You will receive a text message at the given phone number, where you will reply by texting YES.

    Confirmation by SMS

 

To subscribe via RSS Feed:

  1. Click Subscribe to Updates as described above.
  2. From the resulting Subscribe to Updates dialog box, click the RSS Feed icon.

    RSS Alerts
  3. The RSS Feed page is displayed

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