Grow your global business

Fulfilling Kickstarter rewards for Supr Good

A while ago, we had a chance to sit down with Erik Melander, Supr Good co-founder, to talk about the experience of launching a brand from Kickstarter, as well as the challenge of fulfilling Kickstarter rewards for thousands of backers he never expected to attract....

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New integration: Ubercart & Drupal Commerce

We are proud to announce that we now have Ubercart and Drupal Commerce fulfillment integrations that work with the Drupal 7 content management framework. These are the first modules available on Drupal.org to provide merchants with fully automated order fulfillment, real time quotes, and shipment tracking. They allow Ubercart and Drupal Commerce merchants to offload product storage and shipping, reduce shipping time and costs, and open up international markets through a network of global warehouses. The modules were built by Shipwire partner, Coda, making full use of Shipwire’s order fulfillment APIs. This means stores on Drupal 7 can provide real-time shipping rates in their cart, automate their order fulfillment, get tracking information, keep inventory levels in sync, and more. The modules make use of Rules events in Drupal, which allow for significant customization of the order fulfillment process. For more information, see the...

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New FedEx & UPS Dimensional Weight Changes

Dimensional weight – the method that accounts for package volume rather than weight alone – may soon become the new normal. That’s because in May, FedEx announced dim weight rules would apply to all shipments beginning in 2015, and yesterday, UPS followed suit with a similar announcement. The company said the change would align ground shipping standards with the approach used for air. Of course, it doesn’t hurt that the move will also boost its bottom line. Some estimates say the change could bring the company an additional $350 million in annual sales, pulled straight from the pockets of merchants and individuals....

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FDA import guide: navigating the maze

For new importers, the process for bringing FDA-regulated goods into the United States can sometimes resemble a maze. It’s understandable, considering how widely requirements vary for different products. So how do you navigate the labyrinth of rules? According to U.S. Customs Broker Reynaldo Roman, the biggest favor an importer can do for itself is to fully understand its product – and anticipate which rules will apply. “Many times entries are delayed or worse because importers don’t understand the product [being imported] and can’t provide the information necessary to clear it,” Roman said. That might seem hard to imagine – of course you know the product you’re bringing to the United States! But let’s pan back....

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Australia warehouse launch

After much anticipation, we’re excited to announce the launch of the Shipwire Australia warehouse! On June 29th, 2014, we will welcome all merchants to ship from Shipwire Australia. Please follow along here.   The facility Measuring over 40,000sqm, it’s the biggest warehouse in Australia. The facility and the technology used to run it are state-of-the-art, and for the past month or so, we’ve been testing it with a handful of merchants in preparation for opening the doors to the masses.  ...

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How to calculate dimensional weight

In some ways, the approach to calculating shipping costs seems designed to confuse. After all, billable weight sometimes doesn’t reflect weight at all – but instead involves a tricky little concept called dimensional weight. To insulate themselves from the cost of transporting lightweight but bulky packages, carriers calculate charges based on the greater measurement between the actual gross and volumetric weight, assuming a package meets a certain threshold size. But you can insulate yourself from unnecessary costs, too. When you know dimensional weight is likely to be triggered – when bulk exceeds weight – you should pack to your advantage. The first step to trimming such costs, then, is understanding dimensional weight.   What is dimensional weight? Dimensional weight has long been the standard bearer in air shipping, but it didn’t arrive in ground shipping till 2007, when many carriers began incorporating the c...

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USPS improves ecommerce with load leveling

USPS has revised its Destination Sectional Center Facility (DSCF) Standard Mail service standards to allow Load Leveling across delivery days. Changes went into effect on April 10, 2014. What this means This means that USPS processing and distribution centers that serve designated geographical areas and route mail between local post offices and larger distribution centers can now delay delivery of Standard Mail in order to balance the delivery volume of mail across multiple days. The change only applies to Standard Mail and does not affect service standards for First-Class Mail or Priority Mail. Formerly, mail received at the DCSF on Friday was delivered to homes on Saturday and Monday, while mail received at the DCSF on Saturday was delivered to homes on Monday and Tuesday. Under the revision to allow load leveling, an extra day is added to the end of each of these delivery widows — a 3-day delivery expectation applies to most Standard Mail,...

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