By now, we’re all aware of the extraordinary rise of e-commerce, accelerated by the COVID-19 pandemic, but let’s take a look at the industry that has seen the biggest rise of all– fashion and apparel. With a global market value of $759.5 billion in 2021, apparel, accessories, and footwear are the number one e-commerce sector in the world, according to Statista.
While the e-commerce industry continues to evolve and respond to consumer demands, brand and retailer operations are also constantly changing. One of the most crucial aspects of running a successful e-commerce apparel business is fulfillment– storing products, picking and packing orders, and ultimately delivering your brand to customers. Apparel is a highly complex industry to manage when it comes to e-commerce fulfillment thanks to large product catalogs, high returns rates, and consumer expectations on delivery timelines and brand experience.
A third-party logistics provider, specializing in fashion and apparel fulfillment, can help brands reduce shipping costs and delivery times—hello happy customers!—all while managing complex product inventory. Shipwire is a full-service 3PL provider with a global warehouse network, fulfilling e-commerce orders for direct-to-consumer, retail, and dropship channels. We support many industries, including apparel, using specialized warehouse partners. Let’s talk about the benefits of leveraging a 3PL specialized in apparel.
Due to the complexities of fit and personal preferences, apparel boasts one of the highest return rates compared to other e-commerce verticals. There are many nuances when it comes to how apparel products should be received back into inventory upon return. Some articles of clothing are unsuitable for resale without treatment, like bathing suits or intimates while some apparel items require steaming and re-poly bagging, for example. As such, the dispositioning of apparel returns is best managed by professionals.
Shipwire partners with Happy Returns – a 3PL specializing in apparel fulfillment – which means that we have the operational procedures, technology, and expertise to ensure you turn your high return rate into resale opportunities while maintaining brand integrity. Beyond the operational and logistical aspects of apparel returns, the customer experience is also crucial. By teaming up with Happy Returns, we’re able to create the best customer experience when it comes to returns– ease of initiating and completing returns, eco-friendly packaging, and cost savings for your business.
Apparel brands generally have high volumes of product SKUs to support numerous styles, colors, and sizes. The products can look very similar at a glance, posing a challenge in the fulfillment process when it comes to picking and packing orders. Shipwire is well-versed in operational procedures and related technology to ensure order accuracy and maintain inventory integrity. Our apparel warehouse partner uses event-pick modules – which allow for accurate, efficient picking and an integrated parcel carrier selection/optimization service – providing you with real-time feedback on shipping costs.
As a Shipwire customer, you gain access to our cloud-based inventory and order management platform – which provides you with insights on stock levels across all fulfillment locations you leverage – as well as data insights on sales geographies, trends, and other business analytics. The Shipwire platform runs in sync with our warehouse network, providing accurate, real-time data to help manage your business.
Brand experience is more important to today’s consumers than ever before. Our warehouse partners are specialized in a wide range of value-added services specific to the apparel industry, including labeling, gift cards, custom packaging, custom hang tags, marketing material inserts, garment hanging, merchandise barcoding, etc. Apparel brands often run campaigns and need to quickly and easily pivot their brand image accordingly. Being able to rely on a professional fulfillment provider to execute special requests and drive brand image is important in today’s competitive market.
Shipwire offers a wide variety of services to support apparel brands and retailers, including: