What if I need higher amounts of items, space or SKUs then these plans provide?

No problem, you can Customize any plan to suite your needs exactly.

What if I go over my items, space or SKUs just a little bit?

If you only go over on shipped items it only costs $3.50 each. You can also change your plan anytime with no penalty.

What payment methods do you accept?

You can pay your account with PayPal, by credit card using Visa or MasterCard, or transfering money directly from your bank account.

Where are your warehouses located?

We currently have warehouses in Chicago USA, Los Angeles USA and Toronto, Canada. Check back often as we are aggressively adding warehouses to our global network.

What if I need support?

Prompt Email support is always free. Additionally, premium Support Plans are also available.

I still have a few questions.

Feel free to Contact Us using our simple email form or call us at 1.888.SHIPWIRE.

I’m still confused, how does Shipwire help my business?

Check out How it Works for a breakdown of the Shipwire service and how we can help you grow your business, cut costs and save time.

What are your packaging options?

We always offer free basic packaging. View all our Packaging Options to see all the packaging products.

Exactly what types of shipping options do you support?

Here is a breakdown of all the Shipping Options.

What if I want to use Shipwire with my online cart or existing inventory software?

No Problem, we already work with over 30 Online Shopping Carts and that number is growing every month. We also offer a number of developer tools through our Developer Network that allow you infinite customization possiblities.

Who is behind Shipwire.com? Why should I trust you with my business?

We have over 10 years in the logistics business. View our Who Is Behind Shipwire page to see how we literally Wrote the Book on storage and shipping.