An overview of the order fulfillment technology that powers Shipwire’s Fulfillment Solutions.
Connect to ecommerce channels, retailers and marketplaces around the world.
Reach international and domestic customers quickly by shipping from Shipwire’s global warehouses or your third party locations.
Reduce costs by leveraging order routing technology that optimizes shipping rates, box sizes, delivery times and more.
Track order information, resolve inventory issues and improve customer support through real time dashboards and insightful reporting.
Extend the Shipwire Platform to meet your business needs using APIs, pre built connectors and customer integrations.
How orders are rated For Pick and Pack, orders will be rated based on the dimensions and weight of the Pick and Pack package chosen for the order. The package is based on dimensions entered in your Shipwire account, and the most optimized package size is chosen. Postage is paid on the dimensions of the…
One way to add purchase orders to your Shipwire account to be shipped is to upload a spreadsheet in .CSV, .XLS or .TSV format containing the purchase order information. Download Templates Here You can download the sample files here: XLS Sample CSV Sample TSV Sample Spreadsheet Guidelines Shipwire accepts a file header row (where…
One way to add orders to your Shipwire account to be shipped is to upload a spreadsheet in .XLS, .CSV or .TSV format containing the order information. Download Templates Here You can download the sample files here: XLS Sample CSV Sample TSV Sample Spreadsheet Guidelines Shipwire accepts a file header row (where column fields…
This page covers the basics of order management in your Shipwire account. Before reading this section, you should know how to create an order in your Shipwire account. On this page Order statuses Held orders Backorders Order statuses Each order goes through several stages between its creation and delivery to the customer. 1. Pending…
The My Feed view on your Dashboard is filled with useful account information. See a few highlights below. Account Balance: Click “See balance summary” to access current and past billing statements, or view your current balance and anticipated daily charges. Click setup payment method to manage your billing preferences. All Notifications: Review all alerts sorted…
The Shipwire application interface is intuitive, easy to use, and is made to help you get started with outsourced fulfillment. Here’s a brief overview of the main screens in your Shipwire account. Home Get a quick overview your account’s dashboard. See your account summary, as well as shipping order, inventory overview, and any outstanding…
[sw-inject id=”321802″] [sw-tabs] [sw-tab id=V3 label=V3 label_class=active class=active] Virtual Kits Virtual Kits are used to define two or more products that you want us to pick and pack at the time of shipment. Virtual kits are not pre-packaged items. Virtual Kits This may be necessary in some of the following scenarios: Promotional bundles such…
V3 V2 Alternative Names are used for products which need to be referenced by a different name (SKU) than the one used in your product catalog. Any given product (SKU) can have multiple alternative names. This may be necessary in some of the following scenarios: Your product is being sold under different names on…
The Shipwire Platform Dashboard is the go to location to keep a steady pulse on your supply chain. From extensive customization capabilities to predictive analytics, leverage the Dashboard as a control tower to surface critical insights and trends and isolate your key business drivers. Structure The Shipwire Platform Dashboard is split into 3 main sections…
Inventory Transaction Detail Report Download a sample report here About this report This report details all the transactions that affect your inventory levels, such as receiving, shipping, and returns. Features Provides an accurate summary of all movements and transactions that impact your inventory for each SKU and fulfillment center. Tracks changes on a daily, weekly,…
