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Common Import/Export Questions

What is HTS (Harmonized Tariff Schedule) and why does it matter to me?

The Harmonized Tariff Schedule (HTS) is the primary resource for determining tariff classifications for goods imported into the U.S, or into other countries. A unique code is assigned to various classifications of product exported and shipped around the world. These codes facilitate the customs processes to identify goods and to assess the proper tariff.

Shipwire allows you to classify the country of origin for your goods and to assign the proper HTS code. This information is used for international orders, when preparing the Commercial Invoice and to file EEI (Electronic Export Information), if required.

Use this resource to guide you on what a product’s proper HTS code is: https://hts.usitc.gov/

Why are my international orders on hold?

Shipwire requires that products in orders that ship internationally (i.e. cross national borders) have attributes that specify both the country of origin (‘Made In’), and the HS code.

Why the change?
We are making this change to reduce the incidence of improperly calculated tariffs or duties, and to streamline international order processing.

What will happen if HS code is not defined?
Orders which do not have both a country of origin, and a valid HS classification will trigger a hold in your Shipwire account. You will need to update your Product Catalog to fill in any missing information. The fastest way to validate this information is as follows:

  1. Go to https://app.shipwire.com/merchants/app#merchants_store_products. Note: You will have to log in.
  2. Click on the Upload Spreadsheet button
  3. Click on a Download template links (in your favorite format – e.g. Excel, CSV). This will download a product catalog spreadsheet, with all of your currently defined products included.
  4. Open this spreadsheet with an Excel or CSV viewer (e.g. Microsoft Excel, Google Docs)
  5. Review, and correct the data in the [country of origin], and [hs_code] columns for each of your products. If you are not sure what HS values to use, you can lookup values here: http://www.foreign-trade.com/reference/hscode.htm
  6. Save the file.
  7. Go back to: https://app.shipwire.com/merchants/app#merchants_store_products
  8. Click on the Upload Spreadsheet button
  9. Click Choose File, and select the file you just saved. Go ahead and upload the product. Shipwire will warn you that you already have these products defined. Go ahead and proceed.
  10. Your information should be up-to-date.

On a go-forward basis, all you will need to do is to make sure that any new product conforms with these requirements.

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