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Electronic Export Information Filing

For shipments going out of the United States (excluding to Canada), the U.S. Census Bureau requires Electronic Export Information (EEI) to be submitted via the U.S. Customs and Border Protection’s ACE Portal. The EEI is formerly known as the Shipper’s Export Declaration (SED) form. Filing is required for: Any shipment valued over $2,500 per Schedule…

Non-Compliant Inbound Shipments

A streamlined inbound receiving process allows our operations teams to be as efficient as possible throughout your product’s lifecycle. Compliant inbound shipments help our teams to make better use of resources, meet service levels and ship to your end customers quickly. Please review our Shipwire Receiving Guide for details on labeling, packaging, delivery appointments, and…

Restricted Parties List (RPL) FAQ

Why does the Shipwire Platform need to screen orders against the Restricted Parties List (RPL)? As a U.S.-based company, we comply with U.S. government regulations prohibiting U.S. companies from doing business with persons or companies listed on the RPL. How does the RPL screening logic work? The customer name on the order is checked against…

Common Import/Export Questions

What are the differences between HS codes and HTS codes? HS Codes The Harmonized System classification is a six-digit standard, called a subheading, for classifying globally traded products. HS codes, also called HS numbers, are used by customs authorities around the world to identify the duty and tax rates for specific types of products. HS…

Commercial Invoicing for International Shipping

Any order that is shipped from a Shipwire warehouse in a given country (e.g. UK), to a destination address in a different country requires additional paperwork, including a commercial invoice, to clear customs. This page covers the commercial invoice and the Shipwire Platform. For additional information on our International Preparation Documents for international orders, please…

Restricted Ship-to Countries

  On this page 1 Restricted Country List 2 High-Risk Country List 2.1 Enabling a High-Risk Country 3 USPS Restrictions   1 Restricted Country List These countries are restricted for all carriers shipping out of the U.S. and should always be blocked. This list is current as of 02-05-13. CU (Cuba) IR (Iran) KP (North…

High Value Order Holds FAQ

What is considered a domestic order? An order that ships from and to the same country, for example U.S. to U.S., or France to France. What is considered as a U.S. export (U.S. meaning from any continental states, Hawaii or Washington, DC)? U.S. to non-U.S. U.S. to U.S. territory (and vice versa) U.S. to military…

Employer Identification Number (EIN)

If you are shipping merchandise from one of our U.S. warehouses to a non-U.S. address one of our non-U.S. warehouses to a U.S. address, or if you are sending in a new receiving order from a non-U.S. address to one of our U.S. warehouses Please note that U.S. Customs Border Protection (CBP) guidelines require that…

Export Services Addendum - Terms of Service Update

As a component of enhancing the automation of our export compliance process, we are requiring merchants who export orders out of the U.S. to update their Terms of Service with us to include our Export Services Addendum and Export Power of Attorney. In signing this addendum, you are granting Ingram Micro Commerce the right to…

International Preparation Documentation Fee

Ingram Micro will produce a Commercial Invoice, the legal document used to properly declare the goods to the local Customs of the destination country, when it is required. This is typically necessary when shipping across borders (i.e. from a country to a different country), although some exceptions apply (e.g. shipments within the European Union). Ingram…

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